Customer Care Training

The University of Nairobi, Mombasa Campus is committed to deliver high quality service to students, staff,   research collaborators, donors,  alumni and all  its stakeholders as well as the public. It is in this regard that the campus community were trained on Customer Care on 27th/02/2020. They were trained on how to adopt a consistent, professional style when speeaking with customers,skills for engaging with customers and handling their enquiries effectively, identify ways they can add value to customer relationship and exceed expectations