CLIENTS SERVICE CHARTER

Printer-friendly versionPDF version

In our service delivery, we pledge that:

  • Upon registration, a student shall be issued with clear guidelines on academic programmes, examination rules, fees structure, student support services and disciplinary procedures. This shall be done at least a week before they start classes.
  • All lectures shall be conducted fully and on time, as per approved timetables.
  • Consolidated mark sheets shall be finalized and forwarded to the examination office within 3 weeks following end of examinations.
  • Postgraduate supervisors for MBA degree programme will give feedback to their students within 2 weeks after receiving a project.
  • The Unit shall maintain a healthy, safe and pleasant environment
  • The Unit is an illicit drug-free and a no smoking zone
  • Transport shall be provided on time as per approved requests
  • Quality ICT services shall be provided to students and staff
  • All telephone calls shall be attended to within twenty seconds
  • Routine correspondence shall be replied to within three days from the date of receipt
  • The Campus is a CORRUPTION FREE zone
  • Clearance of students and staff shall be finalized within two days.

Contacts

Director, Mombasa Campus

P. O. Box 83732-80100, Mombasa

Tel: 020 2059161

VOIP: 2201/2202

Email: directormsacampus@uonbi.ac.ke

Associate Dean, SOL, Mombasa

Tel: 0771241363

VOIP: 2204

Email: mombasalaw@uonbi.ac.ke

Assi. Cordinator, SOB, Mombasa

Tel: 0208095398

VOIP: 2203

Email: sobmombasa@uonbi.ac.ke

Coordinator, EMC, Mombasa

School of Continuing and Distance Education

Tel: 0202649890

Voip:

Email: mombasaemc@uonbi.ac.ke

Locate Us

Follow us on Facebook

Community Outreach

Who's online

There are currently 9 users and 493 guests online.

Online users

  • jane.chelule
  • wmipes
  • kerandi
  • eabade
  • carol.kyalo
  • winnie.codawa
  • swmuchina
  • kamaubm
  • lndegwa

UoN Website | UoN Repository | ICTC Website


Copyright © 2017. ICT WebTeam, University of Nairobi